International Email Process (via EmploySwift)

Job Responsibilities

• Respond to customer inquiries through email in a professional and courteous manner.
• Address customer concerns and provide helpful solutions to maintain high satisfaction standards.
• Use good communication skills to understand customer needs and resolve issues efficiently.
• Work collaboratively with team members to ensure quality service and timely responses.

Required Skills & Qualifications

✔ Good written English communication skills.
✔ Basic computer abilities including email handling and typing.
✔ Freshers welcome; 0–1 year of experience acceptable.
✔ Positive attitude, patience, and willingness to learn. (Typical CSR expectations)

Salary & Benefits

Salary: Up to ₹21,000 per month + incentives + travelling allowance.
Incentives often based on performance and targets.
Work Schedule: 6 days per week (fixed Sunday off).

Note: Typical entry-level customer support annual salary in India ranges around ₹1.2 L – ₹3.6 L per year, depending on company and experience level.

What You’ll Gain

• Real work experience in customer service and communication.
• Opportunity to improve email and CRM handling skills.
• Foundation for future roles in sales, support, or operations.