Efox Technologies Pvt Ltd

Location: Bareilly, Uttar Pradesh, India
Job Type: Full‑Time
Shift: Day shift (typically Monday to Saturday)
Salary: ₹14,000 – ₹20,000 per month + performance & yearly bonus (approximate)

Role Overview

The Back Office Executive works to support daily office operations, handle customer outreach, and assist with administrative tasks. This role is vital for ensuring smooth coordination between teams and positive communication with clients.

Key Responsibilities

• Make outbound calls to potential clients and customers.
• Handle inbound calls and provide accurate information about products or services.
• Maintain records of conversations, follow up on leads, and update logs.
• Assist with back‑office tasks such as data entry and basic administrative duties.
• Draft and send professional emails as required.
• Coordinate with different departments to ensure smooth operations and process support.

Requirements

• Gender: Female candidates preferred.
• Experience: Minimum ~2 years of operational or relevant experience.
• Education: Bachelor’s degree in any discipline (preferred).
• Communication: Good communication skills in English and Hindi.
• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and basic email drafting.
• Organizational Skills: Ability to multitask, coordinate with teams, and work independently.
• Additional Advantage: Knowledge of Tally Software is preferable.

Work Schedule

• Days: Monday to Saturday
• Timing: ~10:00 AM to 7:30 PM (typical day shift)

Perks & Benefits

• Performance bonus incentives
• Yearly bonus
• Opportunity to grow within the organization with on‑the‑job learning

Ideal Candidate

The ideal candidate is organized, communicative, and comfortable balancing phone‑based outreach with administrative support. This position suits someone who enjoys client interaction, clerical duties, and team coordination.